IRS Outlines 2025 Activities in New Data Book

The Internal Revenue Service today issued the 2025 Data Book detailing the agency’s activities during fiscal year 2025. The report provides a statistical overview of the agency’s operations and the work employees performed to meet statutory responsibilities.

“Fiscal Year 2025 was a pivotal year, as we began the process of implementing tax relief for hardworking Americans enacted as part of the Working Families Tax Cuts Act,” said IRS CEO Frank J. Bisignano. “The numbers in the Data Book tell the story of an organization that serves as a key partner in the administration’s mission.”

During the 2026 filing season, roughly 45% of individual tax returns filed claimed one or more of the new tax benefits from the WFTC: no tax on tips, no tax on overtime, no tax on car loan interest, and/or the enhanced tax deduction for seniors. The average refund on a return claiming one of these deductions was over $3,200, as of May 27.

To enhance compliance, safeguard privacy, and provide the best service and experience for taxpayers, the IRS is pivoting to modern technology. Online tools, including IRS Online Account for individuals and businesses, have been upgraded to expand access and add new features. Expanded technology and advanced analytics allow the IRS to identify high-risk areas of non-compliance and tax fraud with greater accuracy and efficiency. The CEO also highlights efforts to transform the IRS into a digital-first agency and reduce paper processing at the service through the “zero paper” initiative.

Highlights from fiscal year 2025

  • Returns filed: The IRS processed 271.4 million federal tax returns and supplemental documents, including almost 162.8 million individual income tax returns. Revenue collected exceeded $5.3 trillion.
  • Taxpayer Service: Customer service representatives answered almost 18.6 million calls. At 363 Taxpayer Assistance Centers nationwide, employees assisted nearly 2 million taxpayers.
  • IRS online: As important as phone and in-person assistance are, taxpayers continued to show their preference for online services. There were nearly 417 million inquiries on our popular “Where’s My Refund?” online tool that enables taxpayers to check the status of their tax refund – up 9% from FY 2024.
Public Release.